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Publication years (Num. hits)
2006-2023 (7)
Publication types (Num. hits)
article(2) inproceedings(5)
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Found 7 publication records. Showing 7 according to the selection in the facets
Hits ? Authors Title Venue Year Link Author keywords
120Alexander Schellong Citizen Relationship Management: understanding, challenges and impact. Search on Bibsonomy DG.O The full citation details ... 2006 DBLP  DOI  BibTeX  RDF 311, CiRM, citizen relationship management, cross-boundary collaboration, networked governance, privacy, accountability, portal, CRM, change management, multi-channel, business process reengineering, call center, public services, multi-jurisdictional
56Alexander Schellong, Thomas Langenberg Managing Citizen Relationships in Disasters: Hurricane Wilma, 311 and Miami-Dade County. Search on Bibsonomy HICSS The full citation details ... 2007 DBLP  DOI  BibTeX  RDF
56Alexander Schellong, Thomas Langenberg Effective citizen relationship management: Hurricane Wilma and Miami-Dade County 311. Search on Bibsonomy DG.O The full citation details ... 2006 DBLP  DOI  BibTeX  RDF 311, ACAP, absorptive capacity, citizen relationship management, knowledge management, CRM, customer relationship management, customer service, call center, disaster, emergency management
39Li-Ye Niu, Ying Wei 0007 CIRM-SNN: Certainty Interval Reset Mechanism Spiking Neuron for Enabling High Accuracy Spiking Neural Network. Search on Bibsonomy Neural Process. Lett. The full citation details ... 2023 DBLP  DOI  BibTeX  RDF
39Madjid Tavana, Faramak Zandi, Michael N. Katehakis A hybrid fuzzy group ANP-TOPSIS framework for assessment of e-government readiness from a CiRM perspective. Search on Bibsonomy Inf. Manag. The full citation details ... 2013 DBLP  DOI  BibTeX  RDF
39Syed Nasirin 0001, Mahadi Bahari A System Developer"S Perspective Of Managing CiRM Implementation In Local Governments: Lessons From Malaysia. Search on Bibsonomy PACIS The full citation details ... 2012 DBLP  BibTeX  RDF
39Mahadi Bahari, Syed Nasirin 0001 Organisational Determinants Influencing Citizen Relationship Management (CiRM) Implementation in the British Local Governments. Search on Bibsonomy AMCIS The full citation details ... 2010 DBLP  BibTeX  RDF
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