Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
158 | Dick Ng'ambi |
Dynamic "intelligent handler" of frequently asked questions. |
IUI |
2002 |
DBLP DOI BibTeX RDF |
FAQ pareto analysis, consulting environment, dynamic FAQs, institutional memory, intelligent FAQs, frequently asked questions |
136 | Sheng-Yuan Yang, Fang-Chen Chuang, Cheng-Seen Ho |
Ontology-supported FAQ processing and ranking techniques. |
J. Intell. Inf. Syst. |
2007 |
DBLP DOI BibTeX RDF |
Ranking method, Ontology, FAQ |
58 | Harksoo Kim, Jungyun Seo |
Cluster-Based FAQ Retrieval Using Latent Term Weights. |
IEEE Intell. Syst. |
2008 |
DBLP DOI BibTeX RDF |
lexical disagreement problem, query log clustering, FAQ smoothing, cluster-based FAQ retrieval, latent semantic analysis |
39 | James Cheng, Yiping Ke, Wilfred Ng |
Efficient query processing on graph databases. |
ACM Trans. Database Syst. |
2009 |
DBLP DOI BibTeX RDF |
graph query processing, Graph databases, frequent subgraphs, graph indexing |
39 | Wei Zhou, Takami Yasuda, Shigeki Yokoi |
E-namoSupport: A Web-Based Helpdesk Support Environment for Senior Citizens. |
WEBIST (Selected Papers) |
2006 |
DBLP DOI BibTeX RDF |
Information Cycle Model, Lifelong learning, Helpdesk, Frequently Asked Questions |
39 | Harksoo Kim, Hyunjung Lee, Jungyun Seo |
Improving FAQ Retrieval Using Query Log Clustering in Latent Semantic Space. |
AIRS |
2005 |
DBLP DOI BibTeX RDF |
|
39 | Yifang Gu, Juan E. Gilbert |
The development of a Voice System that interacts with a student information database. |
ACM Southeast Regional Conference |
2004 |
DBLP DOI BibTeX RDF |
speech information access, student information database, VoiceXML |
39 | Doug Warner, J. Neal Richter, Stephen D. Durbin, Bikramjit Banerjee |
Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web. |
KDD |
2001 |
DBLP DOI BibTeX RDF |
self-help, clustering, multi-agent system, collaborative filtering, customer service, User session, user data |
31 | Steve Whittaker 0001, Loren G. Terveen, William C. Hill, Lynn Cherny |
The Dynamics of Mass Interaction. |
CSCW |
1998 |
DBLP DOI BibTeX RDF |
mass interaction, netiquitte, conversation, common ground, empirical, moderation, Usenet, USENET, newsgroups, FAQS |
26 | Goitom Ybrah Hailu, Shishay Welay |
Deep Learning Based Amharic Chatbot for FAQs in Universities. |
CoRR |
2024 |
DBLP DOI BibTeX RDF |
|
26 | Sahil Kale, Gautam Khaire, Jay Patankar |
FAQ-Gen: An automated system to generate domain-specific FAQs to aid content comprehension. |
CoRR |
2024 |
DBLP DOI BibTeX RDF |
|
26 | Zeynep Karkiner, Begum Yaman, Begum Zengin, Feride Nursena Cavli, Mustafa Sert |
ParsyBot: Chatbot for Baskent University Related FAQs. |
ICSC |
2024 |
DBLP DOI BibTeX RDF |
|
26 | James Tizard, Peter Devine, Hechen Wang, Kelly Blincoe |
A Software Requirements Ecosystem: Linking Forum, Issue Tracker, and FAQs for Requirements Management. |
IEEE Trans. Software Eng. |
2023 |
DBLP DOI BibTeX RDF |
|
26 | Feriel Khennouche, Youssef Elmir, Nabil Djebari, Yassine Himeur, Abbes Amira |
Revolutionizing Customer Interactions: Insights and Challenges in Deploying ChatGPT and Generative Chatbots for FAQs. |
CoRR |
2023 |
DBLP DOI BibTeX RDF |
|
26 | Debopriyo Banerjee, Mausam Jain, Ashish Kulkarni |
MFBE: Leveraging Multi-Field Information of FAQs for Efficient Dense Retrieval. |
CoRR |
2023 |
DBLP DOI BibTeX RDF |
|
26 | Debopriyo Banerjee, Mausam Jain, Ashish Kulkarni |
MFBE: Leveraging Multi-field Information of FAQs for Efficient Dense Retrieval. |
PAKDD (3) |
2023 |
DBLP DOI BibTeX RDF |
|
26 | Hongjiang Chen, Yang Wang, Leibo Liu, Shaojun Wei, Shouyi Yin |
FAQS: Communication-efficient Federate DNN Architecture and Quantization Co-Search for personalized Hardware-aware Preferences. |
CoRR |
2022 |
DBLP DOI BibTeX RDF |
|
26 | Rishal Ravikesh Chand, Neeraj Anand Sharma |
Development of Bilingual Chatbot for University Related FAQs Using Natural Language Processing and Deep Learning. |
DataCom |
2022 |
DBLP DOI BibTeX RDF |
|
26 | Hugo Gonçalo Oliveira, Sara Inácio, Catarina Silva 0001 |
Analysing Off-The-Shelf Options for Question Answering with Portuguese FAQs. |
SLATE |
2022 |
DBLP DOI BibTeX RDF |
|
26 | |
Template-based Chatbot for Agriculture Related FAQs. |
CoRR |
2021 |
DBLP BibTeX RDF |
|
26 | Nuno Carriço, Paulo Quaresma |
Sentence Embeddings and Sentence Similarity for Portuguese FAQs. |
IberSPEECH |
2021 |
DBLP BibTeX RDF |
|
26 | Clara H. McCreery, Namit Katariya, Anitha Kannan, Manish Chablani, Xavier Amatriain |
Effective Transfer Learning for Identifying Similar Questions: Matching User Questions to COVID-19 FAQs. |
CoRR |
2020 |
DBLP BibTeX RDF |
|
26 | Michael Langberg, Shi Li 0001, Sai Vikneshwar Mani Jayaraman, Atri Rudra |
Topology Dependent Bounds For FAQs. |
CoRR |
2020 |
DBLP BibTeX RDF |
|
26 | Guy Lev, Michal Shmueli-Scheuer, Achiya Jerbi, David Konopnicki |
orgFAQ: A New Dataset and Analysis on Organizational FAQs and User Questions. |
CoRR |
2020 |
DBLP BibTeX RDF |
|
26 | Jon Ander Campos, Arantxa Otegi, Aitor Soroa, Jan Deriu, Mark Cieliebak, Eneko Agirre |
DoQA - Accessing Domain-Specific FAQs via Conversational QA. |
CoRR |
2020 |
DBLP BibTeX RDF |
|
26 | Clara H. McCreery, Namit Katariya, Anitha Kannan, Manish Chablani, Xavier Amatriain |
Effective Transfer Learning for Identifying Similar Questions: Matching User Questions to COVID-19 FAQs. |
KDD |
2020 |
DBLP DOI BibTeX RDF |
|
26 | Yohei Seki, Masaki Oguni, Sumio Fujita |
Augmentation of Local Government FAQs using Community-based Question-answering Data. |
iiWAS |
2020 |
DBLP DOI BibTeX RDF |
|
26 | Hugo Gonçalo Oliveira, João Ferreira 0004, José Santos, Pedro Fialho, Ricardo Rodrigues 0001, Luísa Coheur, Ana Alves 0001 |
AIA-BDE: A Corpus of FAQs in Portuguese and their Variations. |
LREC |
2020 |
DBLP BibTeX RDF |
|
26 | Jon Ander Campos, Arantxa Otegi, Aitor Soroa, Jan Deriu, Mark Cieliebak, Eneko Agirre |
DoQA - Accessing Domain-Specific FAQs via Conversational QA. |
ACL |
2020 |
DBLP DOI BibTeX RDF |
|
26 | Michael Langberg, Shi Li 0001, Sai Vikneshwar Mani Jayaraman, Atri Rudra |
Topology Dependent Bounds For FAQs. |
PODS |
2019 |
DBLP DOI BibTeX RDF |
|
26 | Mathias Ellmann, Irmo Timmann |
A comparative study of FAQs for software development. |
SQUADE@ESEC/SIGSOFT FSE |
2019 |
DBLP DOI BibTeX RDF |
|
26 | Michael J. Hughes |
What motivates the authors of video game walkthroughs and FAQs? A study of six GameFAQs contributors. |
First Monday |
2018 |
DBLP DOI BibTeX RDF |
|
26 | Alessandro Massaro, Vincenzo Maritati, Angelo Galiano 0001 |
Automated Self-learning Chatbot Initially Build as a FAQs Database Information Retrieval System: Multi-level and Intelligent Universal Virtual Front-office Implementing Neural Network. |
Informatica (Slovenia) |
2018 |
DBLP DOI BibTeX RDF |
|
26 | Yaoqing Liu, Garegin Grigoryan |
Toward incremental FIB aggregation with quick selections (FAQS). |
CoRR |
2018 |
DBLP BibTeX RDF |
|
26 | Yaoqing Liu, Garegin Grigoryan |
Toward Incremental FIB Aggregation with Quick Selections (FAQS). |
NCA |
2018 |
DBLP DOI BibTeX RDF |
|
26 | Yaoqing Liu, Garegin Grigoryan |
Toward incremental FIB aggregation with quick selections (FAQS). |
ANCS |
2018 |
DBLP DOI BibTeX RDF |
|
26 | Bhavika R. Ranoliya, Nidhi Raghuwanshi, Sanjay Singh 0002 |
Chatbot for university related FAQs. |
ICACCI |
2017 |
DBLP DOI BibTeX RDF |
|
26 | Atri Rudra |
Answering FAQs in CSPs, probabilistic graphical models, databases, logic and matrix operations (invited talk). |
STOC |
2017 |
DBLP DOI BibTeX RDF |
|
26 | Wei Lu 0010, Weidong Wang, Ergude Bao, Liqiang Wang, Weiwei Xing, Yue Chen |
FAQS: Fast Web Service Composition Algorithm Based on QoS-Aware Sampling. |
IEICE Trans. Fundam. Electron. Commun. Comput. Sci. |
2016 |
DBLP DOI BibTeX RDF |
|
26 | Hal Berghel |
Attenuated FAQs. |
Computer |
2016 |
DBLP DOI BibTeX RDF |
|
26 | Stefano Cagnoni, Mengjie Zhang 0001 |
Evolutionary computer vision and image processing: Some FAQs, current challenges and future perspectives. |
CEC |
2016 |
DBLP DOI BibTeX RDF |
|
26 | John Fritz, Andrea Mocko |
Using FAQs to Help Users Help Themselves. |
SIGUCCS |
2015 |
DBLP DOI BibTeX RDF |
|
26 | Samir Patel, Siri Maley, Khanjan Mehta |
Appropriate Technologies in the Globalized World: FAQs [Commentary]. |
IEEE Technol. Soc. Mag. |
2014 |
DBLP DOI BibTeX RDF |
|
26 | Cong Chen, Kang Zhang 0001 |
Who asked what: integrating crowdsourced FAQs into API documentation. |
ICSE Companion |
2014 |
DBLP DOI BibTeX RDF |
|
26 | Stefan Henß, Martin Monperrus, Mira Mezini |
Semi-Automatically Extracting FAQs to Improve Accessibility of Software Development Knowledge |
CoRR |
2012 |
DBLP BibTeX RDF |
|
26 | Stefan Henß, Martin Monperrus, Mira Mezini |
Semi-automatically extracting FAQs to improve accessibility of software development knowledge. |
ICSE |
2012 |
DBLP DOI BibTeX RDF |
|
26 | Yu-Hui Tao, Shu-Chu Liu, Chih-Lung Lin |
Summary of FAQs from a topical forum based on the native composition structure. |
Expert Syst. Appl. |
2011 |
DBLP DOI BibTeX RDF |
|
26 | Arpit Gupta |
Mapping SMSes to Plain Text FAQs. |
FIRE |
2011 |
DBLP DOI BibTeX RDF |
|
26 | David Notkin |
ACM TOSEM: FAQs and Figures. |
ACM SIGSOFT Softw. Eng. Notes |
2010 |
DBLP DOI BibTeX RDF |
|
26 | Yvonne Bjerke, Olov Östberg |
Tagging municipality FAQs: a quest for interoperability. |
AI Soc. |
2009 |
DBLP DOI BibTeX RDF |
Robot, Interoperability, Services, Government, ROI, Electronic, Citizen, Municipality, FAQ |
26 | David Notkin |
FAQs and figures. |
ACM SIGSOFT Softw. Eng. Notes |
2009 |
DBLP DOI BibTeX RDF |
|
26 | Araceli Moreno, Josep Lluís de la Rosa, Boleslaw K. Szymanski, José Moisés Barcenas |
Reward System for Completing FAQs. |
CCIA |
2009 |
DBLP DOI BibTeX RDF |
|
26 | David Notkin |
ACM TOSEM: FAQs and figures. |
ACM SIGSOFT Softw. Eng. Notes |
2008 |
DBLP DOI BibTeX RDF |
|
26 | David Notkin |
ACM TOSEM FAQs and figures. |
ACM SIGSOFT Softw. Eng. Notes |
2008 |
DBLP DOI BibTeX RDF |
|
26 | David Notkin |
FAQs and figures. |
ACM SIGSOFT Softw. Eng. Notes |
2007 |
DBLP DOI BibTeX RDF |
|
26 | David Notkin |
ACM TOSEM: FAQs and figures. |
ACM SIGSOFT Softw. Eng. Notes |
2007 |
DBLP DOI BibTeX RDF |
|
26 | David Notkin |
ACM TOSEM: FAQs and figures. |
ACM SIGSOFT Softw. Eng. Notes |
2007 |
DBLP DOI BibTeX RDF |
|
26 | David Notkin |
ACM TOSEM: FAQs and figures. |
ACM SIGSOFT Softw. Eng. Notes |
2007 |
DBLP DOI BibTeX RDF |
|
26 | David Notkin |
FAQs and figures. |
ACM SIGSOFT Softw. Eng. Notes |
2007 |
DBLP DOI BibTeX RDF |
|
26 | Edson César Cunha de Oliveira, Altigran Soares da Silva, Edleno Silva de Moura, João M. B. Cavalcanti |
Extracting and Searching Useful Information Available on Web FAQs. |
SBBD |
2006 |
DBLP BibTeX RDF |
|
26 | Araceli Moreno, Claudia Carrillo, Sonia Delfin, Eduard Muntaner-Perich, Josep Lluís de la Rosa |
WIKIFAQ: Obtaining Complete FAQs. |
CCIA |
2006 |
DBLP BibTeX RDF |
|
26 | Debora Weber-Wulff |
Review of "Official eclipse 3.0 FAQs by John Arthorne and Chris Laffra"; Addison-Wesley, 2004, ISBN 0-321-26838-5. |
ACM SIGSOFT Softw. Eng. Notes |
2005 |
DBLP DOI BibTeX RDF |
Eclipse |
26 | Neil Karl |
Review of "Official Eclipse 3.0 FAQs by John Arthorne and Chris Laffra". |
ACM Queue |
2005 |
DBLP DOI BibTeX RDF |
Java, Eclipse |
26 | Hyun-Don Kim, Joon-Hyun Ahn, Sung-Bae Cho |
Conceptual Classification and Browsing of Internet FAQs Using Self-Organizing Neural Networks. |
PRICAI |
2000 |
DBLP DOI BibTeX RDF |
|
26 | Ruth Gannon-Cook, Caroline M. Crawford |
Just the FAQs: Bullets Versus Knowledge in On-line Courses. |
WebNet |
2000 |
DBLP BibTeX RDF |
|
26 | Adam L. Berger, Vibhu O. Mittal |
Query-Relevant Summarization using FAQs. |
ACL |
2000 |
DBLP BibTeX RDF |
|
26 | Jeffrey K. MacKie-Mason, Hal R. Varian |
Some FAQs about Usage-Based Pricing. |
Comput. Networks ISDN Syst. |
1995 |
DBLP DOI BibTeX RDF |
|
19 | Maria Soledad Pera, Rani Qumsiyeh, Meher T. Shaikh, Yiu-Kai Ng |
Retrieving good, better, and best answers to questions in advertisements. |
WIDM |
2009 |
DBLP DOI BibTeX RDF |
similarity measure, question answering, partial matching |
19 | Karen Sirman |
Building an IT community at Louisiana State University: collaboration and partnership strategies. |
SIGUCCS |
2009 |
DBLP DOI BibTeX RDF |
IT forum, advisory group, department services, distributed it, munch and share, tech talk, tech workshop, technology support professionals, collaboration, communication, portal, help desk, IT professionals, partnerships, outreach, committees, partners |
19 | Nishant Patil, Albert Lin, Jie Zhang 0007, H.-S. Philip Wong, Subhasish Mitra |
Digital VLSI logic technology using Carbon Nanotube FETs: frequently asked questions. |
DAC |
2009 |
DBLP DOI BibTeX RDF |
CNFET, carbon nanotube transistor, carbon nanotubes |
19 | Sheng-Yuan Yang |
Ontological Query Processing and Maintaining Techniques for FAQ Systems. |
New Challenges in Applied Intelligence Technologies |
2008 |
DBLP DOI BibTeX RDF |
Template-based Processing, FAQ Systems, Ontology, User Modeling, Interface Agents |
19 | Niki Serakiotou, Aime Diaw, Thomas Bui, Richard Roberts 0002, Carolynne White |
(Wiki + ResTechs) = (fresh documentation + organic knowledge management + training materials + good, cheap technical writers). |
SIGUCCS |
2008 |
DBLP DOI BibTeX RDF |
knowledge management, Wiki technology |
19 | Lee M. Sherlock |
When social networking meets online games: the activity system of grouping in world of warcraft. |
SIGDOC |
2007 |
DBLP DOI BibTeX RDF |
genre theory, paratext, social networking, social interaction, grouping, activity theory, mmog, mmorpg, digital games, digital gaming, technical writing, world of warcraft, faq |
19 | Chung-Hsien Wu, Jui-Feng Yeh, Yu-Sheng Lai |
Semantic Segment Extraction and Matching for Internet FAQ Retrieval. |
IEEE Trans. Knowl. Data Eng. |
2006 |
DBLP DOI BibTeX RDF |
deduction and theorem proving, Natural language processing, query formulation, retrieval models, knowledge processing |
19 | Teresa K. Pearson |
Tapping an unlimited resource: the young, talented and creative minds of student workers. |
SIGUCCS |
2006 |
DBLP DOI BibTeX RDF |
campus housing, campus residents, network consultants, application development, network connectivity, student employees |
19 | Peter Dolog, Nicola Henze, Wolfgang Nejdl, Michael Sintek |
The Personal Reader: Personalizing and Enriching Learning Resources Using Semantic Web Technologies.. |
AH |
2004 |
DBLP DOI BibTeX RDF |
reasoning rules, querying the semantic web, semantic web, personalization, adaptive hypermedia, adaptive web |
19 | Kunihiko Ikeda, Yasuyuki Akamatsu |
Starting SPI from Software Configuration Management: A Fast Approach for an Organization to Realize the Benefits of SPI. |
PROFES |
2004 |
DBLP DOI BibTeX RDF |
|
19 | Diane Kelly 0001, Xiaojun Yuan 0001, Nicholas J. Belkin, Vanessa Murdock 0001, W. Bruce Croft |
Features of documents relevant to task- and fact-oriented questions. |
CIKM |
2002 |
DBLP DOI BibTeX RDF |
question types, task-oriented questions, query classification |
19 | Erik Berglund 0001, Michael Priestley |
Open-source documentation: in search of user-driven, just-in-time writing. |
SIGDOC |
2001 |
DBLP DOI BibTeX RDF |
|
19 | Junghoo Cho, Narayanan Shivakumar, Hector Garcia-Molina |
Finding Replicated Web Collections. |
SIGMOD Conference |
2000 |
DBLP DOI BibTeX RDF |
|
19 | Kevin Crowston, Marie Williams |
The Effects of Linking on Genres of Web Documents. |
HICSS |
1999 |
DBLP DOI BibTeX RDF |
|