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Venues (Conferences, Journals, ...)
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GrowBag graphs for keyword ? (Num. hits/coverage)
Group by:
The graphs summarize 23755 occurrences of 8639 keywords
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Results
Found 22562 publication records. Showing 22561 according to the selection in the facets
Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
102 | Harmish Khambhaita, Geert-Jan M. Kruijff, Matei Mancas, Mario Gianni, Panagiotis Papadakis, Fiora Pirri, Matia Pizzoli |
Help Me to Help You: How to Learn Intentions, Actions and Plans. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
93 | Elizabeth Sklar, Susan L. Epstein, Simon Parsons, Arif Tuna Ozgelen, Juan Pablo Muñoz, Joel Gonzalez |
A Framework in which Robots and Humans Help Each Other. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
93 | Joshua B. Gordon, Rebecca J. Passonneau, Susan L. Epstein |
Helping Agents Help Their Users Despite Imperfect Speech Recognition. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | |
Help Me Help You: Bridging the Gaps in Human-Agent Collaboration, Papers from the 2011 AAAI Spring Symposium, Technical Report SS-11-05, Stanford, California, USA, March 21-23, 2011 |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | Rajiv T. Maheswaran, Nathan Schurr, Pedro A. Szekely |
Organizing Committee. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | Tasneem Kaochar, Raquel Torres Peralta, Clayton T. Morrison, Thomas J. Walsh 0001, Ian R. Fasel, Sumin Beyon, Anh Tran, Jeremy B. Wright, Paul R. Cohen |
Human Natural Instruction of a Simulated Electronic Student. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | Daniel Hewlett, Thomas J. Walsh 0001, Paul R. Cohen |
A Framework for Teaching and Executing Verb Phrases. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | Christopher Amato |
Decentralized Models for Use in a Real-World Personal Assistant Agent Scenario. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | Franz J. Kurfess, Gregory Flanagan, Mehul Bhatt |
Spatial Interactions between Humans and Agents. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | W. Bradley Knox, Adam Bradley Setapen, Peter Stone |
Reinforcement Learning with Human Feedback in Mountain Car. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | Matthew Edmund Taylor, Halit Bener Suay, Sonia Chernova |
Using Human Demonstrations to Improve Reinforcement Learning. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | Wendelin Reich |
Toward a Computational Model of "Context". |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | Bo An 0001, Manish Jain, Milind Tambe, Christopher Kiekintveld |
Mixed-Initiative Optimization in Security Games: A Preliminary Report. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
83 | Keisuke Takagi, Rafal Rzepka, Kenji Araki |
Just Keep Tweeting, Dear: Web-Mining Methods for Helping a Social Robot Understand User Needs. |
AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration |
2011 |
DBLP BibTeX RDF |
|
75 | Piyawadee Noi Sukaviriya, Jeyakumar Muthukumarasamy, Anton Spaans, Hans J. J. de Graaff |
Automatic Generation of Textual, Audio, and Animated Help in UIDE: The User Interface Design. |
Advanced Visual Interfaces |
1994 |
DBLP DOI BibTeX RDF |
animated help, automatic help generation, multimedia help, user interface representations |
70 | Matthew Willis |
Building effective help systems: modelling human help seeking behaviour. |
OZCHI |
2006 |
DBLP DOI BibTeX RDF |
help seeking behaviour, help seeking models, help system design, HCI, interaction design |
65 | Yashasvi Appilla Chakravarthi, Christof Lutteroth, Gerald Weber |
AIMHelp: generating help for GUI applications automatically. |
CHINZ |
2009 |
DBLP DOI BibTeX RDF |
automated help, dynamic help, explanation strategies, reflection, context-sensitive help |
63 | L. Miguel Encarnação |
Multi-Level User Support Through Adaptive Hypermedia: A Highly Application-Independent Help Component. |
IUI |
1997 |
DBLP DOI BibTeX RDF |
adaptive hypermedia help systems, distributed hypermedia help, help agent, medical and CAD applications, multi-level user support, user-controlled help adaptation, graphical user interfaces, user modeling, development framework, navigation support |
63 | Roberto Moriyón, Pedro A. Szekely, Robert Neches |
Automatic generation of help from interface design models. |
CHI |
1994 |
DBLP DOI BibTeX RDF |
automatic help generation, help customization, help generation rules, hypertext-based help, model-based interface design |
58 | Oscar D. Andrade, David G. Novick |
Expressing help at appropriate levels. |
SIGDOC |
2008 |
DBLP DOI BibTeX RDF |
adaptive help, multi-layer interface, graphical user interface, documentation, online help, help systems |
57 | Yun-Ke Chang, Miguel A. Morales Arroyo, Amanda Spink, Myat Thu Aung, Kyaw Thu, Ya Lwin, Zaw Win Htike |
Search Engines' Help Systems. |
ITNG |
2008 |
DBLP DOI BibTeX RDF |
Human Computer Interaction, Search Engine, Taxonomy, Online Help, Help Systems |
57 | KwangChun Lee, Dan Hyung Lee |
An online help framework for web applications. |
SIGDOC |
2007 |
DBLP DOI BibTeX RDF |
online help framework, reuse, help systems |
52 | Kathrin Jepsen, Gregor Glass, Roman Englert |
When 'one fits all' does not fit: study of visualization types for mobile help systems. |
BCS HCI |
2009 |
DBLP BibTeX RDF |
assistance/help systems, help format, information visualization, mobile device, interface design, user support, help systems, online survey |
51 | Ido Roll, Vincent Aleven, Bruce M. McLaren, Eunjeong Ryu, Ryan Shaun Joazeiro de Baker, Kenneth R. Koedinger |
The Help Tutor: Does Metacognitive Feedback Improve Students' Help-Seeking Actions, Skills and Learning? |
Intelligent Tutoring Systems |
2006 |
DBLP DOI BibTeX RDF |
|
50 | Almut Herzog, Nahid Shahmehri |
User help techniques for usable security. |
CHIMIT |
2007 |
DBLP DOI BibTeX RDF |
on-line help, safe staging, user help, usable security, social navigation, wizard |
49 | Piyawadee Noi Sukaviriya, Ellen Isaacs, Krishna Bharat |
Multimedia help: a prototype and an experiment. |
CHI |
1992 |
DBLP DOI BibTeX RDF |
animated help, multimedia experiment, multimedia help, on-line help, user performance |
48 | Sean Stockburger, Teresa Fernandez |
Virtual onsite support: using internet chat and remote control to improve customer service. |
SIGUCCS |
2002 |
DBLP DOI BibTeX RDF |
lotus, sametime, technology, support, help desk, remote control |
47 | Erika Shehan Poole, Marshini Chetty, Tom Morgan, Rebecca E. Grinter, W. Keith Edwards |
Computer help at home: methods and motivations for informal technical support. |
CHI |
2009 |
DBLP DOI BibTeX RDF |
help-giving, help-seeking, social networks, identity management, home computing |
47 | Jérôme Simonin, Noëlle Carbonell |
Proactive Versus Multimodal Online Help: An Empirical Study. |
AH |
2008 |
DBLP DOI BibTeX RDF |
Proactive user support, Speech and graphics help messages, Multimodal interaction, Adaptive user interfaces, Online help |
47 | Chulwoo Kim, Mark R. Lehto |
Decision Theoretic Perspective on Optimizing Intelligent Help. |
HCI (3) |
2007 |
DBLP DOI BibTeX RDF |
intelligent help, decision theoretic perspective, help optimization, intelligent agent |
47 | Tatiana A. Bubba, Tommi Heikkilä, Hanna Help, Simo Huotari, Yann Salmon 0002, Samuli Siltanen |
Sparse dynamic tomography. A shearlet-based approach for iodine perfusion in plant stems. |
CoRR |
2020 |
DBLP BibTeX RDF |
|
47 | Sedeer el-Showk, Hanna Help-Rinta-Rahko, Tiina Blomster, Riccardo Siligato, Athanasius F. M. Marée, Ari Pekka Mähönen, Verônica A. Grieneisen |
Parsimonious Model of Vascular Patterning Links Transverse Hormone Fluxes to Lateral Root Initiation: Auxin Leads the Way, while Cytokinin Levels Out. |
PLoS Comput. Biol. |
2015 |
DBLP DOI BibTeX RDF |
|
46 | Rachel Daigle |
Student workers: the heart of the help desk. |
SIGUCCS |
2003 |
DBLP DOI BibTeX RDF |
help desk, customer support, student workers |
45 | Garett O. Dworman, Stephanie Rosenbaum |
Helping users to use help: improving interaction with help systems. |
CHI Extended Abstracts |
2004 |
DBLP DOI BibTeX RDF |
help delivery mechanisms, interaction design, help systems, information usability |
39 | A. Ogura, J. Robertson |
Designing hypermedia help systems: problems and issues. |
SIGDOC |
1989 |
DBLP DOI BibTeX RDF |
|
39 | Ryan Christopher Tucker, Nathan Carpenter |
Read all about it!: help desk newsletter informs and enlightens organization. |
SIGUCCS |
2009 |
DBLP DOI BibTeX RDF |
newsletter, communications, statistics, help desk |
39 | Gunnar Stevens, Torben Wiedenhöfer |
CHIC - a pluggable solution for community help in context. |
NordiCHI |
2006 |
DBLP DOI BibTeX RDF |
virtual communi-ties, context awareness, knowledge management, wiki, help systems |
39 | Aidan Kehoe, Ian J. Pitt |
Designing help topics for use with text-to-speech. |
SIGDOC |
2006 |
DBLP DOI BibTeX RDF |
online help, speech technology |
39 | John Gormly |
Rapid help desk revitalization. |
SIGUCCS |
2003 |
DBLP DOI BibTeX RDF |
professional staff, systems, help desk, students |
38 | Sami Sarsa, Jesper Pettersson, Arto Hellas |
How to Help to Ask for Help? Help Request Prompt Structure Influence on Help Request Quantity and Course Retention. |
FIE |
2022 |
DBLP DOI BibTeX RDF |
|
37 | Alfred Padeletti, Berthenia Coltrane, Richard Kline |
Customer service: help for the help desk. |
SIGUCCS |
2005 |
DBLP DOI BibTeX RDF |
support, help desk, customer support |
36 | Jérôme Simonin, Noëlle Carbonell |
Enhancements to Online Help: Adaptivity and Embodied Conversational Agents. |
HCI (6) |
2009 |
DBLP DOI BibTeX RDF |
Speech and graphics, Eye tracking, Multimodal interaction, Embodied conversational agents, Adaptive user interfaces, Online help, Talking heads |
36 | Oscar D. Andrade, Nathaniel Bean, David G. Novick |
The macro-structure of use of help. |
SIGDOC |
2009 |
DBLP DOI BibTeX RDF |
documentation, problem-solving, help systems |
36 | Marcel Karam, Maha Abou Ibrahim |
Synchronous online help support with visual instruction aids for workflow-based MVC web applications. |
SIGDOC |
2009 |
DBLP DOI BibTeX RDF |
synchronous online help support, visual web annotation |
36 | Kristi Evans, W. Teresa Jones |
Building an IT help desk: from zero to hero. |
SIGUCCS |
2005 |
DBLP DOI BibTeX RDF |
management, help desk, student workers |
36 | Akira Takano, Yuko Yurugi, Atsushi Kanaegami |
Procedure based help desk system. |
IUI |
2000 |
DBLP DOI BibTeX RDF |
case based reasoning, help desk, guidance |
36 | Stephanie W. Haas, Ron T. Brown, Leo Cao, Jesse Wilbur |
Evaluation of the govstat statistical interactive glossary: implications for just-in-time help. |
DG.O |
2005 |
DBLP BibTeX RDF |
GovStat, statistical terms, animation, online help, help, glossary |
36 | Michael Priestley |
Task Oriented or Task Disoriented: Designing a Usable Help Web. |
SIGDOC |
1998 |
DBLP DOI BibTeX RDF |
help web, information archetecture, task flows, task help |
36 | Ben Gelernter |
Help Design Challenges in Network Computing. |
SIGDOC |
1998 |
DBLP DOI BibTeX RDF |
network computing architecture, XML, documentation, information architecture, thin clients, online help, network computing, user assistance, help |
36 | Mark S. Ackerman, David W. McDonald |
Answer Garden 2: Merging Organizational Memory with Collaborative Help. |
CSCW |
1996 |
DBLP DOI BibTeX RDF |
collaborative help, community memory, information refining, information retrieval, CSCW, computer-supported cooperative work, information systems, CMC, computer-mediated communications, information access, organizational memory, help, group memory, corporate memory |
36 | Kimberly H. Brookes, Susan K. Lees |
Oh no!: they want me to support students' computers...? |
SIGUCCS |
2005 |
DBLP DOI BibTeX RDF |
self-help, help desk, customer service, student support |
35 | Vincent Aleven, Bruce M. McLaren, Ido Roll, Kenneth R. Koedinger |
Toward Tutoring Help Seeking: Applying Cognitive Modeling to Meta-cognitive Skills. |
Intelligent Tutoring Systems |
2004 |
DBLP DOI BibTeX RDF |
|
35 | Vivekanandan Suresh Kumar, Gordon I. McCalla, Jim E. Greer |
Personalized Contexts in Help Systems. |
AI |
2001 |
DBLP DOI BibTeX RDF |
|
34 | Darren Barefoot |
Page to help or help to page: a comparative case study. |
SIGDOC |
2001 |
DBLP DOI BibTeX RDF |
Adobe Acrobat, RoboHelp, PDF, online help, single-source, Microsoft Word |
34 | Ohad Inbar, Talia Lavie, Joachim Meyer 0002 |
Acceptable intrusiveness of online help in mobile devices. |
Mobile HCI |
2009 |
DBLP DOI BibTeX RDF |
help format, mobile devices, mobile assistance |
34 | David G. Novick, Oscar D. Andrade, Nathaniel Bean |
The micro-structure of use of help. |
SIGDOC |
2009 |
DBLP DOI BibTeX RDF |
documentation, affordance, help systems |
34 | Vandana Singh, Michael B. Twidale |
The confusion of crowds: non-dyadic help interactions. |
CSCW |
2008 |
DBLP DOI BibTeX RDF |
help-giving, open source software |
34 | Jérôme Simonin, Noëlle Carbonell, Danielle Pelé |
Effectiveness and usability of an online help agent embodied as a talking head. |
ICMI |
2008 |
DBLP DOI BibTeX RDF |
empirical study, eye tracking, embodied conversational agents, online help, talking heads, ergonomic evaluation |
34 | Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefania Castellani, Tommaso Colombino, Antonietta Grasso |
The practical indispensability of articulation work to immediate and remote help-giving. |
CSCW |
2006 |
DBLP DOI BibTeX RDF |
immediate and remote help-giving, ethnography, methods, articulation work |
34 | Vivian Pair, Debby Boyle |
Internal and external communication and collaboration: building a strong help desk environment. |
SIGUCCS |
2005 |
DBLP DOI BibTeX RDF |
operational level agreements, collaboration, help desk, partnership |
34 | Sylvia Maxwell, Regina Davis |
From soup to nuts the comprehensive IT help desk. |
SIGUCCS |
2005 |
DBLP DOI BibTeX RDF |
processes and procedures, collaboration, tools, support, help desk |
34 | Kathy Kirchner |
Going from 0 to 60 in 20 years: transitioning a help desk into a multi-function support center. |
SIGUCCS |
2005 |
DBLP DOI BibTeX RDF |
support, help desk, staffing, consolidation |
34 | Susan Bull, Jim E. Greer, Gordon I. McCalla, Lori Kettel, Jeff Bowes |
User Modelling in I-Help: What, Why, When and How. |
User Modeling |
2001 |
DBLP DOI BibTeX RDF |
peer help network, distributed student model, discussion forum |
34 | Zoonky Lee, Yongbeom Kim, Sang-Gun Lee |
The Influences of Media Choice on Help Desk Performance Perception. |
HICSS |
2001 |
DBLP DOI BibTeX RDF |
media choice, end-user satisfaction, Help desk, media richness theory |
34 | Jen Whiting, Peter Everett |
Surviving your success. |
SIGUCCS |
2001 |
DBLP DOI BibTeX RDF |
help desk managers, tools for success, your worst nightmare, communication |
34 | Sogo Tsuji, Yoshikazu Yamamoto |
A framework to provide integrated online documentation. |
SIGDOC |
2001 |
DBLP DOI BibTeX RDF |
document meta-model, online help system design framework, scenario-based design |
33 | Joseph E. Beck, Kai-min Chang, Jack Mostow, Albert T. Corbett |
Does Help Help? Introducing the Bayesian Evaluation and Assessment Methodology. |
Intelligent Tutoring Systems |
2008 |
DBLP DOI BibTeX RDF |
Bayesian Evaluation and Assessment, evaluation, assessment, dynamic Bayesian networks, educational data mining |
33 | Nathaniel S. Borenstein |
Help Texts vs. Help Mechanisms: A New Mandate for Documentation Writers. |
SIGDOC |
1985 |
DBLP DOI BibTeX RDF |
ACRONYM |
32 | Jim E. Greer, Gordon I. McCalla, John Cooke, Jason A. Collins, Vive Kumar, Andrew Bishop, Julita Vassileva |
The Intelligent Helpdesk: Supporting Peer-Help in a University Course. |
Intelligent Tutoring Systems |
1998 |
DBLP DOI BibTeX RDF |
|
32 | Robert Law |
Using student blogs for documentation in software development projects. |
ITiCSE |
2011 |
DBLP DOI BibTeX RDF |
|
32 | Scott Chamberlain |
Winning all around, providing a help desk service point at the learning commons. |
SIGUCCS |
2009 |
DBLP DOI BibTeX RDF |
scheduling, management, help desk, customer service, supervision, budgeting |
32 | Cristen Torrey |
Social and psychological reactions to receiving help from a robot. |
CHI Extended Abstracts |
2008 |
DBLP DOI BibTeX RDF |
advice giving, help seeking, human-robot dialogue, adaptive interfaces |
32 | Morteza Zahedi, Hamed Rahimov, Forough Soleymani |
A Two-Level Automatic Help Desk Based on a New Statistical Approach. |
ICIW |
2008 |
DBLP DOI BibTeX RDF |
Online Help Desks, Technical Support Group, Web Services, Statistical Approach |
32 | Jeff Huang 0002, Michael B. Twidale |
Graphstract: minimal graphical help for computers. |
UIST |
2007 |
DBLP DOI BibTeX RDF |
graphical abstracts, minimal manuals, software help |
32 | Karla Nelson, Tammie Kramolis, Teresa Kramolis |
Open your eyes...speak your mind...help desk communicating. |
SIGUCCS |
2005 |
DBLP DOI BibTeX RDF |
Baylor University, DOWN, frontRange solutions, communication, IT, help desk, content management system, knowledgebase, heat |
32 | Regina Davis, Sylvia Maxwell |
The comprehensive IT help desk: a single point-of-contact for the university community. |
SIGUCCS |
2004 |
DBLP DOI BibTeX RDF |
processes and procedures, collaboration, tools, support, help desk |
32 | Julita Vassileva, Gordon I. McCalla, Jim E. Greer |
Multi-Agent Multi-User Modeling in I-Help. |
User Model. User Adapt. Interact. |
2003 |
DBLP DOI BibTeX RDF |
distributed user modeling, just in time user modeling, modeling interpersonal relationships, evaluation, multi-agent systems, help-desk, expert finding, decentralized, agent negotiation |
32 | Lea H. Snyder |
Expanding help desk services: the benefits of student S.O.S. |
SIGUCCS |
2003 |
DBLP DOI BibTeX RDF |
on-site assistance, performance, measurement, management, accountability, help desk, customer service, student staff, student consultants |
32 | Alison Cruess |
Transforming a help desk from average to excellent. |
SIGUCCS |
2002 |
DBLP DOI BibTeX RDF |
centralized and decentralized support, staff training, service, help desk, change management, user support, limited resources |
32 | David K. Farkas |
Our little help machines and their invisibilities. |
ACM J. Comput. Documentation |
2001 |
DBLP DOI BibTeX RDF |
user interface, documentation, online help |
32 | Milene Selbach Silveira, Clarisse Sieckenius de Souza, Simone Diniz Junqueira Barbosa |
Semiotic engineering contributions for designing online help systems. |
SIGDOC |
2001 |
DBLP DOI BibTeX RDF |
online help systems, semiotic engineering, communicability |
32 | Robert Prince, Jianwen Su, Hong Tang, Yonggang Zhao |
The design of an interactive online help desk in the Alexandria Digital Library. |
WACC |
1999 |
DBLP DOI BibTeX RDF |
online help desk, online support, user interface, collaboration, digital library |
30 | David G. Novick, Oscar D. Andrade, Nathaniel Bean, Edith Elizalde |
Help-based tutorials. |
SIGDOC |
2008 |
DBLP DOI BibTeX RDF |
evaluation, usability, tutorials |
30 | Antonio Capobianco, Noelle Carbonell |
Online help for the general public: specific design issues and recommendations. |
Univers. Access Inf. Soc. |
2003 |
DBLP DOI BibTeX RDF |
|
30 | Piyawadee Noi Sukaviriya |
Dynamic Construction of Animated Help from Application Context. |
ACM Symposium on User Interface Software and Technology |
1988 |
DBLP DOI BibTeX RDF |
|
30 | Niki Serakiotou, Aime Diaw, Thomas Bui, Richard Roberts 0002, Carolynne White |
From help desk and resnet to "Best Service Center in Town". |
SIGUCCS |
2008 |
DBLP DOI BibTeX RDF |
residential college support, restechs, service operation, support, help desk, student workers |
30 | Renata Yumi Shimabukuro |
Designing an interactive spoken help application for preschool children. |
IDC |
2008 |
DBLP DOI BibTeX RDF |
spoken help, interactive television, instructions, preschool children |
30 | Dinesh Garg, Nanda Kambhatla, Maja Vukovic, Gopal Pingali |
Mining Top Issues from Contact Center Logs for Self Help Portals. |
IEEE SCC (2) |
2008 |
DBLP DOI BibTeX RDF |
Top Issues, Self Help, Contact Center |
30 | Dave Bradstreet, Mark Chast, Kristi Ziehl |
Ursula or ariel?: is your help desk application evil or good in the eyes of your support staff. |
SIGUCCS |
2007 |
DBLP DOI BibTeX RDF |
RFP, testing, help desk, computer support |
30 | Jeff Huang 0002, Bo Lu, Michael B. Twidale |
Graphical abstract help. |
CHINZ |
2005 |
DBLP DOI BibTeX RDF |
minimal manuals, visualization, help |
30 | Janice G. El-Bayoumi |
Leveraging student owned laptops on campus: I can't connect to the network. can you help me? |
SIGUCCS |
2005 |
DBLP DOI BibTeX RDF |
security, support, help desk, customer service, laptops |
30 | Christine Halverson, Thomas Erickson, Mark S. Ackerman |
Behind the help desk: evolution of a knowledge management system in a large organization. |
CSCW |
2004 |
DBLP DOI BibTeX RDF |
ethnography, help desk, distributed cognition, design approaches, frequently asked questions |
30 | Dianne Brotherson |
Has your help desk graduated yet? |
SIGUCCS |
2002 |
DBLP DOI BibTeX RDF |
centralized software distribution, remote control software, help desk |
30 | Jerilyn Prescott, Tom Kilty, Gary Franklin, Andrew Cleary, Tony D. Lovgren, Angie Mai |
Evolution of three help desks. |
SIGUCCS |
2001 |
DBLP DOI BibTeX RDF |
support center, help desk, higher education |
30 | Mark Newsome |
A help facility for X window system applications. |
ACM Southeast Regional Conference |
1992 |
DBLP DOI BibTeX RDF |
X Window System, user interface design, online help |
29 | Antonio Capobianco |
Demandes d'aide procédurale: spécification des besoins d'utilisateurs novices. |
IHM |
2002 |
DBLP DOI BibTeX RDF |
requests taxonomy, user needs modelling, online help, dialogue analysis |
29 | Tovi Grossman, George W. Fitzmaurice |
ToolClips: an investigation of contextual video assistance for functionality understanding. |
CHI |
2010 |
DBLP DOI BibTeX RDF |
balloon help, toolclips, tooltips, video tool tips, learnability, understanding, help |
29 | D. W. Russell |
An expert project management assistant. |
ANNES |
1995 |
DBLP DOI BibTeX RDF |
expert project management assistant, multilayer project management, cohesive planning, embedded intelligence, lower order plan, redundant task dependencies, graphical user interfaces, GUI, graphical user interface, planning (artificial intelligence), expert systems, project management, explanation, explanation, help systems, recursive procedures, context-sensitive help |
28 | Christa Cody, Mehak Maniktala, David Warren, Min Chi, Tiffany Barnes |
Does autonomy help Help? The impact of unsolicited hints and choice on help avoidance and learning. |
EDM |
2020 |
DBLP BibTeX RDF |
|
28 | Bradley Hayes, Daniel Ullman 0002, Emma Alexander, Caroline Bank, Brian Scassellati |
People help robots who help others, not robots who help themselves. |
RO-MAN |
2014 |
DBLP DOI BibTeX RDF |
|
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