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Publication years (Num. hits)
1959-1970 (15) 1972-1976 (20) 1977-1978 (16) 1979-1980 (21) 1981-1982 (29) 1983 (15) 1984 (17) 1985 (33) 1986 (26) 1987 (53) 1988 (74) 1989 (76) 1990 (83) 1991 (69) 1992 (103) 1993 (126) 1994 (148) 1995 (163) 1996 (174) 1997 (228) 1998 (314) 1999 (429) 2000 (648) 2001 (666) 2002 (899) 2003 (1112) 2004 (1506) 2005 (1927) 2006 (2292) 2007 (2384) 2008 (2591) 2009 (1870) 2010 (561) 2011 (236) 2012 (180) 2013 (191) 2014 (200) 2015 (235) 2016 (258) 2017 (267) 2018 (311) 2019 (315) 2020 (364) 2021 (395) 2022 (374) 2023 (462) 2024 (85)
Publication types (Num. hits)
article(4422) book(48) incollection(155) inproceedings(17871) phdthesis(62) proceedings(3)
Venues (Conferences, Journals, ...)
CoRR(509) HICSS(310) SIGUCCS(290) CHI(223) CHI Extended Abstracts(223) SIGCSE(149) SIGDOC(149) IEEE Softw.(138) ICALT(136) WSC(121) ITiCSE(115) Computer(113) SAC(109) Commun. ACM(104) IUI(94) IPDPS(89) More (+10 of total 3771)
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The graphs summarize 23755 occurrences of 8639 keywords

Results
Found 22562 publication records. Showing 22561 according to the selection in the facets
Hits ? Authors Title Venue Year Link Author keywords
102Harmish Khambhaita, Geert-Jan M. Kruijff, Matei Mancas, Mario Gianni, Panagiotis Papadakis, Fiora Pirri, Matia Pizzoli Help Me to Help You: How to Learn Intentions, Actions and Plans. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
93Elizabeth Sklar, Susan L. Epstein, Simon Parsons, Arif Tuna Ozgelen, Juan Pablo Muñoz, Joel Gonzalez A Framework in which Robots and Humans Help Each Other. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
93Joshua B. Gordon, Rebecca J. Passonneau, Susan L. Epstein Helping Agents Help Their Users Despite Imperfect Speech Recognition. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83 Help Me Help You: Bridging the Gaps in Human-Agent Collaboration, Papers from the 2011 AAAI Spring Symposium, Technical Report SS-11-05, Stanford, California, USA, March 21-23, 2011 Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83Rajiv T. Maheswaran, Nathan Schurr, Pedro A. Szekely Organizing Committee. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83Tasneem Kaochar, Raquel Torres Peralta, Clayton T. Morrison, Thomas J. Walsh 0001, Ian R. Fasel, Sumin Beyon, Anh Tran, Jeremy B. Wright, Paul R. Cohen Human Natural Instruction of a Simulated Electronic Student. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83Daniel Hewlett, Thomas J. Walsh 0001, Paul R. Cohen A Framework for Teaching and Executing Verb Phrases. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83Christopher Amato Decentralized Models for Use in a Real-World Personal Assistant Agent Scenario. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83Franz J. Kurfess, Gregory Flanagan, Mehul Bhatt Spatial Interactions between Humans and Agents. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83W. Bradley Knox, Adam Bradley Setapen, Peter Stone Reinforcement Learning with Human Feedback in Mountain Car. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83Matthew Edmund Taylor, Halit Bener Suay, Sonia Chernova Using Human Demonstrations to Improve Reinforcement Learning. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83Wendelin Reich Toward a Computational Model of "Context". Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83Bo An 0001, Manish Jain, Milind Tambe, Christopher Kiekintveld Mixed-Initiative Optimization in Security Games: A Preliminary Report. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
83Keisuke Takagi, Rafal Rzepka, Kenji Araki Just Keep Tweeting, Dear: Web-Mining Methods for Helping a Social Robot Understand User Needs. Search on Bibsonomy AAAI Spring Symposium: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration The full citation details ... 2011 DBLP  BibTeX  RDF
75Piyawadee Noi Sukaviriya, Jeyakumar Muthukumarasamy, Anton Spaans, Hans J. J. de Graaff Automatic Generation of Textual, Audio, and Animated Help in UIDE: The User Interface Design. Search on Bibsonomy Advanced Visual Interfaces The full citation details ... 1994 DBLP  DOI  BibTeX  RDF animated help, automatic help generation, multimedia help, user interface representations
70Matthew Willis Building effective help systems: modelling human help seeking behaviour. Search on Bibsonomy OZCHI The full citation details ... 2006 DBLP  DOI  BibTeX  RDF help seeking behaviour, help seeking models, help system design, HCI, interaction design
65Yashasvi Appilla Chakravarthi, Christof Lutteroth, Gerald Weber AIMHelp: generating help for GUI applications automatically. Search on Bibsonomy CHINZ The full citation details ... 2009 DBLP  DOI  BibTeX  RDF automated help, dynamic help, explanation strategies, reflection, context-sensitive help
63L. Miguel Encarnação Multi-Level User Support Through Adaptive Hypermedia: A Highly Application-Independent Help Component. Search on Bibsonomy IUI The full citation details ... 1997 DBLP  DOI  BibTeX  RDF adaptive hypermedia help systems, distributed hypermedia help, help agent, medical and CAD applications, multi-level user support, user-controlled help adaptation, graphical user interfaces, user modeling, development framework, navigation support
63Roberto Moriyón, Pedro A. Szekely, Robert Neches Automatic generation of help from interface design models. Search on Bibsonomy CHI The full citation details ... 1994 DBLP  DOI  BibTeX  RDF automatic help generation, help customization, help generation rules, hypertext-based help, model-based interface design
58Oscar D. Andrade, David G. Novick Expressing help at appropriate levels. Search on Bibsonomy SIGDOC The full citation details ... 2008 DBLP  DOI  BibTeX  RDF adaptive help, multi-layer interface, graphical user interface, documentation, online help, help systems
57Yun-Ke Chang, Miguel A. Morales Arroyo, Amanda Spink, Myat Thu Aung, Kyaw Thu, Ya Lwin, Zaw Win Htike Search Engines' Help Systems. Search on Bibsonomy ITNG The full citation details ... 2008 DBLP  DOI  BibTeX  RDF Human Computer Interaction, Search Engine, Taxonomy, Online Help, Help Systems
57KwangChun Lee, Dan Hyung Lee An online help framework for web applications. Search on Bibsonomy SIGDOC The full citation details ... 2007 DBLP  DOI  BibTeX  RDF online help framework, reuse, help systems
52Kathrin Jepsen, Gregor Glass, Roman Englert When 'one fits all' does not fit: study of visualization types for mobile help systems. Search on Bibsonomy BCS HCI The full citation details ... 2009 DBLP  BibTeX  RDF assistance/help systems, help format, information visualization, mobile device, interface design, user support, help systems, online survey
51Ido Roll, Vincent Aleven, Bruce M. McLaren, Eunjeong Ryu, Ryan Shaun Joazeiro de Baker, Kenneth R. Koedinger The Help Tutor: Does Metacognitive Feedback Improve Students' Help-Seeking Actions, Skills and Learning? Search on Bibsonomy Intelligent Tutoring Systems The full citation details ... 2006 DBLP  DOI  BibTeX  RDF
50Almut Herzog, Nahid Shahmehri User help techniques for usable security. Search on Bibsonomy CHIMIT The full citation details ... 2007 DBLP  DOI  BibTeX  RDF on-line help, safe staging, user help, usable security, social navigation, wizard
49Piyawadee Noi Sukaviriya, Ellen Isaacs, Krishna Bharat Multimedia help: a prototype and an experiment. Search on Bibsonomy CHI The full citation details ... 1992 DBLP  DOI  BibTeX  RDF animated help, multimedia experiment, multimedia help, on-line help, user performance
48Sean Stockburger, Teresa Fernandez Virtual onsite support: using internet chat and remote control to improve customer service. Search on Bibsonomy SIGUCCS The full citation details ... 2002 DBLP  DOI  BibTeX  RDF lotus, sametime, technology, support, help desk, remote control
47Erika Shehan Poole, Marshini Chetty, Tom Morgan, Rebecca E. Grinter, W. Keith Edwards Computer help at home: methods and motivations for informal technical support. Search on Bibsonomy CHI The full citation details ... 2009 DBLP  DOI  BibTeX  RDF help-giving, help-seeking, social networks, identity management, home computing
47Jérôme Simonin, Noëlle Carbonell Proactive Versus Multimodal Online Help: An Empirical Study. Search on Bibsonomy AH The full citation details ... 2008 DBLP  DOI  BibTeX  RDF Proactive user support, Speech and graphics help messages, Multimodal interaction, Adaptive user interfaces, Online help
47Chulwoo Kim, Mark R. Lehto Decision Theoretic Perspective on Optimizing Intelligent Help. Search on Bibsonomy HCI (3) The full citation details ... 2007 DBLP  DOI  BibTeX  RDF intelligent help, decision theoretic perspective, help optimization, intelligent agent
47Tatiana A. Bubba, Tommi Heikkilä, Hanna Help, Simo Huotari, Yann Salmon 0002, Samuli Siltanen Sparse dynamic tomography. A shearlet-based approach for iodine perfusion in plant stems. Search on Bibsonomy CoRR The full citation details ... 2020 DBLP  BibTeX  RDF
47Sedeer el-Showk, Hanna Help-Rinta-Rahko, Tiina Blomster, Riccardo Siligato, Athanasius F. M. Marée, Ari Pekka Mähönen, Verônica A. Grieneisen Parsimonious Model of Vascular Patterning Links Transverse Hormone Fluxes to Lateral Root Initiation: Auxin Leads the Way, while Cytokinin Levels Out. Search on Bibsonomy PLoS Comput. Biol. The full citation details ... 2015 DBLP  DOI  BibTeX  RDF
46Rachel Daigle Student workers: the heart of the help desk. Search on Bibsonomy SIGUCCS The full citation details ... 2003 DBLP  DOI  BibTeX  RDF help desk, customer support, student workers
45Garett O. Dworman, Stephanie Rosenbaum Helping users to use help: improving interaction with help systems. Search on Bibsonomy CHI Extended Abstracts The full citation details ... 2004 DBLP  DOI  BibTeX  RDF help delivery mechanisms, interaction design, help systems, information usability
39A. Ogura, J. Robertson Designing hypermedia help systems: problems and issues. Search on Bibsonomy SIGDOC The full citation details ... 1989 DBLP  DOI  BibTeX  RDF
39Ryan Christopher Tucker, Nathan Carpenter Read all about it!: help desk newsletter informs and enlightens organization. Search on Bibsonomy SIGUCCS The full citation details ... 2009 DBLP  DOI  BibTeX  RDF newsletter, communications, statistics, help desk
39Gunnar Stevens, Torben Wiedenhöfer CHIC - a pluggable solution for community help in context. Search on Bibsonomy NordiCHI The full citation details ... 2006 DBLP  DOI  BibTeX  RDF virtual communi-ties, context awareness, knowledge management, wiki, help systems
39Aidan Kehoe, Ian J. Pitt Designing help topics for use with text-to-speech. Search on Bibsonomy SIGDOC The full citation details ... 2006 DBLP  DOI  BibTeX  RDF online help, speech technology
39John Gormly Rapid help desk revitalization. Search on Bibsonomy SIGUCCS The full citation details ... 2003 DBLP  DOI  BibTeX  RDF professional staff, systems, help desk, students
38Sami Sarsa, Jesper Pettersson, Arto Hellas How to Help to Ask for Help? Help Request Prompt Structure Influence on Help Request Quantity and Course Retention. Search on Bibsonomy FIE The full citation details ... 2022 DBLP  DOI  BibTeX  RDF
37Alfred Padeletti, Berthenia Coltrane, Richard Kline Customer service: help for the help desk. Search on Bibsonomy SIGUCCS The full citation details ... 2005 DBLP  DOI  BibTeX  RDF support, help desk, customer support
36Jérôme Simonin, Noëlle Carbonell Enhancements to Online Help: Adaptivity and Embodied Conversational Agents. Search on Bibsonomy HCI (6) The full citation details ... 2009 DBLP  DOI  BibTeX  RDF Speech and graphics, Eye tracking, Multimodal interaction, Embodied conversational agents, Adaptive user interfaces, Online help, Talking heads
36Oscar D. Andrade, Nathaniel Bean, David G. Novick The macro-structure of use of help. Search on Bibsonomy SIGDOC The full citation details ... 2009 DBLP  DOI  BibTeX  RDF documentation, problem-solving, help systems
36Marcel Karam, Maha Abou Ibrahim Synchronous online help support with visual instruction aids for workflow-based MVC web applications. Search on Bibsonomy SIGDOC The full citation details ... 2009 DBLP  DOI  BibTeX  RDF synchronous online help support, visual web annotation
36Kristi Evans, W. Teresa Jones Building an IT help desk: from zero to hero. Search on Bibsonomy SIGUCCS The full citation details ... 2005 DBLP  DOI  BibTeX  RDF management, help desk, student workers
36Akira Takano, Yuko Yurugi, Atsushi Kanaegami Procedure based help desk system. Search on Bibsonomy IUI The full citation details ... 2000 DBLP  DOI  BibTeX  RDF case based reasoning, help desk, guidance
36Stephanie W. Haas, Ron T. Brown, Leo Cao, Jesse Wilbur Evaluation of the govstat statistical interactive glossary: implications for just-in-time help. Search on Bibsonomy DG.O The full citation details ... 2005 DBLP  BibTeX  RDF GovStat, statistical terms, animation, online help, help, glossary
36Michael Priestley Task Oriented or Task Disoriented: Designing a Usable Help Web. Search on Bibsonomy SIGDOC The full citation details ... 1998 DBLP  DOI  BibTeX  RDF help web, information archetecture, task flows, task help
36Ben Gelernter Help Design Challenges in Network Computing. Search on Bibsonomy SIGDOC The full citation details ... 1998 DBLP  DOI  BibTeX  RDF network computing architecture, XML, documentation, information architecture, thin clients, online help, network computing, user assistance, help
36Mark S. Ackerman, David W. McDonald Answer Garden 2: Merging Organizational Memory with Collaborative Help. Search on Bibsonomy CSCW The full citation details ... 1996 DBLP  DOI  BibTeX  RDF collaborative help, community memory, information refining, information retrieval, CSCW, computer-supported cooperative work, information systems, CMC, computer-mediated communications, information access, organizational memory, help, group memory, corporate memory
36Kimberly H. Brookes, Susan K. Lees Oh no!: they want me to support students' computers...? Search on Bibsonomy SIGUCCS The full citation details ... 2005 DBLP  DOI  BibTeX  RDF self-help, help desk, customer service, student support
35Vincent Aleven, Bruce M. McLaren, Ido Roll, Kenneth R. Koedinger Toward Tutoring Help Seeking: Applying Cognitive Modeling to Meta-cognitive Skills. Search on Bibsonomy Intelligent Tutoring Systems The full citation details ... 2004 DBLP  DOI  BibTeX  RDF
35Vivekanandan Suresh Kumar, Gordon I. McCalla, Jim E. Greer Personalized Contexts in Help Systems. Search on Bibsonomy AI The full citation details ... 2001 DBLP  DOI  BibTeX  RDF
34Darren Barefoot Page to help or help to page: a comparative case study. Search on Bibsonomy SIGDOC The full citation details ... 2001 DBLP  DOI  BibTeX  RDF Adobe Acrobat, RoboHelp, PDF, online help, single-source, Microsoft Word
34Ohad Inbar, Talia Lavie, Joachim Meyer 0002 Acceptable intrusiveness of online help in mobile devices. Search on Bibsonomy Mobile HCI The full citation details ... 2009 DBLP  DOI  BibTeX  RDF help format, mobile devices, mobile assistance
34David G. Novick, Oscar D. Andrade, Nathaniel Bean The micro-structure of use of help. Search on Bibsonomy SIGDOC The full citation details ... 2009 DBLP  DOI  BibTeX  RDF documentation, affordance, help systems
34Vandana Singh, Michael B. Twidale The confusion of crowds: non-dyadic help interactions. Search on Bibsonomy CSCW The full citation details ... 2008 DBLP  DOI  BibTeX  RDF help-giving, open source software
34Jérôme Simonin, Noëlle Carbonell, Danielle Pelé Effectiveness and usability of an online help agent embodied as a talking head. Search on Bibsonomy ICMI The full citation details ... 2008 DBLP  DOI  BibTeX  RDF empirical study, eye tracking, embodied conversational agents, online help, talking heads, ergonomic evaluation
34Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefania Castellani, Tommaso Colombino, Antonietta Grasso The practical indispensability of articulation work to immediate and remote help-giving. Search on Bibsonomy CSCW The full citation details ... 2006 DBLP  DOI  BibTeX  RDF immediate and remote help-giving, ethnography, methods, articulation work
34Vivian Pair, Debby Boyle Internal and external communication and collaboration: building a strong help desk environment. Search on Bibsonomy SIGUCCS The full citation details ... 2005 DBLP  DOI  BibTeX  RDF operational level agreements, collaboration, help desk, partnership
34Sylvia Maxwell, Regina Davis From soup to nuts the comprehensive IT help desk. Search on Bibsonomy SIGUCCS The full citation details ... 2005 DBLP  DOI  BibTeX  RDF processes and procedures, collaboration, tools, support, help desk
34Kathy Kirchner Going from 0 to 60 in 20 years: transitioning a help desk into a multi-function support center. Search on Bibsonomy SIGUCCS The full citation details ... 2005 DBLP  DOI  BibTeX  RDF support, help desk, staffing, consolidation
34Susan Bull, Jim E. Greer, Gordon I. McCalla, Lori Kettel, Jeff Bowes User Modelling in I-Help: What, Why, When and How. Search on Bibsonomy User Modeling The full citation details ... 2001 DBLP  DOI  BibTeX  RDF peer help network, distributed student model, discussion forum
34Zoonky Lee, Yongbeom Kim, Sang-Gun Lee The Influences of Media Choice on Help Desk Performance Perception. Search on Bibsonomy HICSS The full citation details ... 2001 DBLP  DOI  BibTeX  RDF media choice, end-user satisfaction, Help desk, media richness theory
34Jen Whiting, Peter Everett Surviving your success. Search on Bibsonomy SIGUCCS The full citation details ... 2001 DBLP  DOI  BibTeX  RDF help desk managers, tools for success, your worst nightmare, communication
34Sogo Tsuji, Yoshikazu Yamamoto A framework to provide integrated online documentation. Search on Bibsonomy SIGDOC The full citation details ... 2001 DBLP  DOI  BibTeX  RDF document meta-model, online help system design framework, scenario-based design
33Joseph E. Beck, Kai-min Chang, Jack Mostow, Albert T. Corbett Does Help Help? Introducing the Bayesian Evaluation and Assessment Methodology. Search on Bibsonomy Intelligent Tutoring Systems The full citation details ... 2008 DBLP  DOI  BibTeX  RDF Bayesian Evaluation and Assessment, evaluation, assessment, dynamic Bayesian networks, educational data mining
33Nathaniel S. Borenstein Help Texts vs. Help Mechanisms: A New Mandate for Documentation Writers. Search on Bibsonomy SIGDOC The full citation details ... 1985 DBLP  DOI  BibTeX  RDF ACRONYM
32Jim E. Greer, Gordon I. McCalla, John Cooke, Jason A. Collins, Vive Kumar, Andrew Bishop, Julita Vassileva The Intelligent Helpdesk: Supporting Peer-Help in a University Course. Search on Bibsonomy Intelligent Tutoring Systems The full citation details ... 1998 DBLP  DOI  BibTeX  RDF
32Robert Law Using student blogs for documentation in software development projects. Search on Bibsonomy ITiCSE The full citation details ... 2011 DBLP  DOI  BibTeX  RDF
32Scott Chamberlain Winning all around, providing a help desk service point at the learning commons. Search on Bibsonomy SIGUCCS The full citation details ... 2009 DBLP  DOI  BibTeX  RDF scheduling, management, help desk, customer service, supervision, budgeting
32Cristen Torrey Social and psychological reactions to receiving help from a robot. Search on Bibsonomy CHI Extended Abstracts The full citation details ... 2008 DBLP  DOI  BibTeX  RDF advice giving, help seeking, human-robot dialogue, adaptive interfaces
32Morteza Zahedi, Hamed Rahimov, Forough Soleymani A Two-Level Automatic Help Desk Based on a New Statistical Approach. Search on Bibsonomy ICIW The full citation details ... 2008 DBLP  DOI  BibTeX  RDF Online Help Desks, Technical Support Group, Web Services, Statistical Approach
32Jeff Huang 0002, Michael B. Twidale Graphstract: minimal graphical help for computers. Search on Bibsonomy UIST The full citation details ... 2007 DBLP  DOI  BibTeX  RDF graphical abstracts, minimal manuals, software help
32Karla Nelson, Tammie Kramolis, Teresa Kramolis Open your eyes...speak your mind...help desk communicating. Search on Bibsonomy SIGUCCS The full citation details ... 2005 DBLP  DOI  BibTeX  RDF Baylor University, DOWN, frontRange solutions, communication, IT, help desk, content management system, knowledgebase, heat
32Regina Davis, Sylvia Maxwell The comprehensive IT help desk: a single point-of-contact for the university community. Search on Bibsonomy SIGUCCS The full citation details ... 2004 DBLP  DOI  BibTeX  RDF processes and procedures, collaboration, tools, support, help desk
32Julita Vassileva, Gordon I. McCalla, Jim E. Greer Multi-Agent Multi-User Modeling in I-Help. Search on Bibsonomy User Model. User Adapt. Interact. The full citation details ... 2003 DBLP  DOI  BibTeX  RDF distributed user modeling, just in time user modeling, modeling interpersonal relationships, evaluation, multi-agent systems, help-desk, expert finding, decentralized, agent negotiation
32Lea H. Snyder Expanding help desk services: the benefits of student S.O.S. Search on Bibsonomy SIGUCCS The full citation details ... 2003 DBLP  DOI  BibTeX  RDF on-site assistance, performance, measurement, management, accountability, help desk, customer service, student staff, student consultants
32Alison Cruess Transforming a help desk from average to excellent. Search on Bibsonomy SIGUCCS The full citation details ... 2002 DBLP  DOI  BibTeX  RDF centralized and decentralized support, staff training, service, help desk, change management, user support, limited resources
32David K. Farkas Our little help machines and their invisibilities. Search on Bibsonomy ACM J. Comput. Documentation The full citation details ... 2001 DBLP  DOI  BibTeX  RDF user interface, documentation, online help
32Milene Selbach Silveira, Clarisse Sieckenius de Souza, Simone Diniz Junqueira Barbosa Semiotic engineering contributions for designing online help systems. Search on Bibsonomy SIGDOC The full citation details ... 2001 DBLP  DOI  BibTeX  RDF online help systems, semiotic engineering, communicability
32Robert Prince, Jianwen Su, Hong Tang, Yonggang Zhao The design of an interactive online help desk in the Alexandria Digital Library. Search on Bibsonomy WACC The full citation details ... 1999 DBLP  DOI  BibTeX  RDF online help desk, online support, user interface, collaboration, digital library
30David G. Novick, Oscar D. Andrade, Nathaniel Bean, Edith Elizalde Help-based tutorials. Search on Bibsonomy SIGDOC The full citation details ... 2008 DBLP  DOI  BibTeX  RDF evaluation, usability, tutorials
30Antonio Capobianco, Noelle Carbonell Online help for the general public: specific design issues and recommendations. Search on Bibsonomy Univers. Access Inf. Soc. The full citation details ... 2003 DBLP  DOI  BibTeX  RDF
30Piyawadee Noi Sukaviriya Dynamic Construction of Animated Help from Application Context. Search on Bibsonomy ACM Symposium on User Interface Software and Technology The full citation details ... 1988 DBLP  DOI  BibTeX  RDF
30Niki Serakiotou, Aime Diaw, Thomas Bui, Richard Roberts 0002, Carolynne White From help desk and resnet to "Best Service Center in Town". Search on Bibsonomy SIGUCCS The full citation details ... 2008 DBLP  DOI  BibTeX  RDF residential college support, restechs, service operation, support, help desk, student workers
30Renata Yumi Shimabukuro Designing an interactive spoken help application for preschool children. Search on Bibsonomy IDC The full citation details ... 2008 DBLP  DOI  BibTeX  RDF spoken help, interactive television, instructions, preschool children
30Dinesh Garg, Nanda Kambhatla, Maja Vukovic, Gopal Pingali Mining Top Issues from Contact Center Logs for Self Help Portals. Search on Bibsonomy IEEE SCC (2) The full citation details ... 2008 DBLP  DOI  BibTeX  RDF Top Issues, Self Help, Contact Center
30Dave Bradstreet, Mark Chast, Kristi Ziehl Ursula or ariel?: is your help desk application evil or good in the eyes of your support staff. Search on Bibsonomy SIGUCCS The full citation details ... 2007 DBLP  DOI  BibTeX  RDF RFP, testing, help desk, computer support
30Jeff Huang 0002, Bo Lu, Michael B. Twidale Graphical abstract help. Search on Bibsonomy CHINZ The full citation details ... 2005 DBLP  DOI  BibTeX  RDF minimal manuals, visualization, help
30Janice G. El-Bayoumi Leveraging student owned laptops on campus: I can't connect to the network. can you help me? Search on Bibsonomy SIGUCCS The full citation details ... 2005 DBLP  DOI  BibTeX  RDF security, support, help desk, customer service, laptops
30Christine Halverson, Thomas Erickson, Mark S. Ackerman Behind the help desk: evolution of a knowledge management system in a large organization. Search on Bibsonomy CSCW The full citation details ... 2004 DBLP  DOI  BibTeX  RDF ethnography, help desk, distributed cognition, design approaches, frequently asked questions
30Dianne Brotherson Has your help desk graduated yet? Search on Bibsonomy SIGUCCS The full citation details ... 2002 DBLP  DOI  BibTeX  RDF centralized software distribution, remote control software, help desk
30Jerilyn Prescott, Tom Kilty, Gary Franklin, Andrew Cleary, Tony D. Lovgren, Angie Mai Evolution of three help desks. Search on Bibsonomy SIGUCCS The full citation details ... 2001 DBLP  DOI  BibTeX  RDF support center, help desk, higher education
30Mark Newsome A help facility for X window system applications. Search on Bibsonomy ACM Southeast Regional Conference The full citation details ... 1992 DBLP  DOI  BibTeX  RDF X Window System, user interface design, online help
29Antonio Capobianco Demandes d'aide procédurale: spécification des besoins d'utilisateurs novices. Search on Bibsonomy IHM The full citation details ... 2002 DBLP  DOI  BibTeX  RDF requests taxonomy, user needs modelling, online help, dialogue analysis
29Tovi Grossman, George W. Fitzmaurice ToolClips: an investigation of contextual video assistance for functionality understanding. Search on Bibsonomy CHI The full citation details ... 2010 DBLP  DOI  BibTeX  RDF balloon help, toolclips, tooltips, video tool tips, learnability, understanding, help
29D. W. Russell An expert project management assistant. Search on Bibsonomy ANNES The full citation details ... 1995 DBLP  DOI  BibTeX  RDF expert project management assistant, multilayer project management, cohesive planning, embedded intelligence, lower order plan, redundant task dependencies, graphical user interfaces, GUI, graphical user interface, planning (artificial intelligence), expert systems, project management, explanation, explanation, help systems, recursive procedures, context-sensitive help
28Christa Cody, Mehak Maniktala, David Warren, Min Chi, Tiffany Barnes Does autonomy help Help? The impact of unsolicited hints and choice on help avoidance and learning. Search on Bibsonomy EDM The full citation details ... 2020 DBLP  BibTeX  RDF
28Bradley Hayes, Daniel Ullman 0002, Emma Alexander, Caroline Bank, Brian Scassellati People help robots who help others, not robots who help themselves. Search on Bibsonomy RO-MAN The full citation details ... 2014 DBLP  DOI  BibTeX  RDF
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